how do I change my debit card details?, or how do I make a payment? To make a claim, you can ring 0330 024 1308. The form itself is the same no matter what insurance policy you have, but you will have to select the correct general policy in the product drop down menu. Unless you have any questions, there is no need to get in touch with AXA. Phone number : +33 (0)1 55 92 40 00. +44 (0)1737 815 626. ... Travel Insurance. Avoid AXA Travel Insurance; Total Ripoff Avoid AXA Travel Insurance at all costs. If you wish to make a payment, phoning AXA is the best way to complete the process. Saranjeet Sahni. Find all the AXA contact details you could possibly need right here: from the AXA contact information to make a claim, to details on how to manage your policy. Mobile lines are exclusive for calls and not yet available for SMS. If you would prefer to speak to someone about your account, AXA encourages you to give its customer service team a call on one of the following numbers listed below. For most policies you can also get in touch with AXA via an online form. This claims line is only open Monday to Friday from 9am to 5pm. FAQ Contact Us. Get A Home Insurance Quote or Get A Travel Insurance Quote. Contact Phone Please enter Contact Number. All calls are handled by Collegiate Claims on behalf of AXA. Perhaps you are interested in an AXA home insurance policy and you would like some more information about extra coverage options, or maybe you have a question about how to renew your existing policy. Contact us for instant AXA insurance quotes. If you’ve chipped or cracked your windscreen, you simply need to book an appointment to have it repaired or replaced by Autoglass. On the main page there is a button labeled Retrieve a quote. ... Health & travel insurance after Brexit; Short term cover Members In our members' area, you'll find all the information you need about your international health insurance… If you want a quote for AXA travel insurance, you must do it online. If you have chosen to include home assistance in your AXA home insurance policy, it means a qualified contractor will come and fix a blocked drain, burst pipe or broken boiler as soon as possible. From 10th-30th March 2021, we will be giving away RM300 shopping vouchers to 10 lucky female customers who purchase or renew their car insurance with AXA! Click and discover our guardian angels Beyond an emergency response: supporting our partners and looking after our customers anytime, anywhere Overall, to put it in the best terms, this is the worst travel insurance company, and would recommend dying instead. To purchase a Travel Insurance Plan. Based in the UK, our specialist team is available 24 hours a day, 7 days a week to give you the support you need in an instant. If you are interested in joining AXA Assistance, please submit an online application. Jaume focuses on renewable energy industry growth in the UK. This allows you to manage your policy whatever time of the day suits you, but bear in mind that any changes can take up to 48 hours to appear on your account. Contact Us. **Mon-Fri: 8am-8pm; Sat: 10am-4pm, AXA customer service contact number: 0330 159 1509*, *Mon-Fri: 8am-8pm; Sat: 9am-5pm; Sun 10am-4pm ***Lines open Monday to Friday: 8am to 6pm. switches worldwide, All AXA Contact Details: Car, Home, Travel & More,, Travel insurance 1890 608 808. Breakdown cover will not automatically be included in your AXA car insurance policy. Travel insurance. The table below contains the phone numbers and email addresses needed to make a claim for each AXA business insurance policy. Let’s look at viewing an old quote first. Bahrain; Oman; Qatar Before you set off on your trip, save the AXA emergency medical assistance number in your mobile phone. Instant coverage even if you are flying overseas on the same day! All material on this page and the website is for information purposes only and does not constitute any form of financial advice. First things first, if you have AXA Breakdown cover and have been involved in a car accident or your car has broken down, contact AXA’s breakdown team (see contact details below). For some you are also able to talk to an agent through a live online chat, and for Van insurance you can send an email. If you do not have AXA breakdown cover, you can ring one of the claims numbers listed below at any time of the day or night only in the case of an emergency (e.g. car or home insurance. One of the main reasons people take out travel insurance is to make sure they are covered if they need medical assistance while abroad. Use our online form, telephone or postal address. If you need to make a travel insurance claim with AXA, you must get in touch within 31 days of your holiday. You do not need to contact AXA to manage your insurance policy. If getting a quote online sounds a bit complicated and you would like to speak to someone directly, you can give the relevant AXA quotes team a call. If you really need to ring at 9pm on a Monday, for example, you will be put through to the AXA out-of-hours claims team who will take all your details. If you want AXA to pick you and your car up from the side of the road when you break down, you must take out breakdown cover separately. Travel and Tour Operators Insurance Brokers & Consultants Financial Institutions & Credit Card Firms . If don’t have breakdown cover (only ring in an emergency): If you wish to make a legal expenses complaint: If don’t have AXA private medical insurance: If have AXA private medical insurance provided by your employer: Log in to your member account and register your claim. Click this and you will be taken to a new page where you can start the quote process. At other times, flights are cancelled, a passport disappears or a traveler is injured. is not responsible for any consequences that might arise from your use of the information provided. We have listed these numbers below, but let’s look first at the claims contact details for most types of car insurance. AXA is the number one provider of travel insurance for trips to Europe and offers assistance 24/7, as well as other options and tailor-made products. If you are not happy with the customer service you have received from AXA, how your claim has been handled or something has gone wrong with your policy, you can place an official complaint with AXA’s complaints team. Find the correct number for your policy in the table below. You have to contact AXA right away in the event of an emergency or if you go to hospital. This means that if you decided not to take out the policy at the time you received the quote but are interested again now, you do not need to go through the ‘quote process again’. This form is principally for asking payment related questions, e.g. We recommend you save this number into your mobile phone for you or someone on your behalf to call if you require emergency medical assistance when abroad. **Mon-Fri: 8am-8pm; Sat: 9am-4pm (closed on bank holidays), AXA customer service contact number: 0330 159 1512*, AXA customer service contact number: 0330 024 1307*, *Mon-Fri: 8am-8pm; Sat: 9am-5pm; Sun 9am-3pm, AXA customer service contact number: 0330 159 1508*. If you feel your enquiry requires escalation, you can raise a formal complaint here. You can either report the issue online through your AXA online account, or you can ring the 24/7 home assistance helpline on 0330 024 1278. A claims agent will then get back to you during the main operating hours. Talk to someone in your local branch If claiming online isn’t for you and you would prefer to talk to an AXA claims agent, give them a call on the following number: The claims line operates Monday to Friday from 8am to 8pm, Saturday from 9am to 5pm and bank holidays 9am to 4pm, but you can still ring outside of these hours. It could save you a lot of waiting around and effort. *Lines open Monday to Friday: 9am to 5pm, but all calls received outside these hours will be picked up by the out-of-hours team and passed onto the main claims team. AXA offers quite a few different types of car insurance (guide to types of car insurance coming soon) and (unfortunately) the contact details for each one are different. Take full advantage of adapted medical coverage that meets all of your needs, whenever you … You might find that you do not need to contact AXA with your question as it has already been answered. Click this and you will be redirected to a new page where you need to select the type of insurance you wish to retrieve a quote for, e.g. Data and information correct as of July 2019. If your car is still drivable, you will need to get the car home yourself and claim on your insurance during AXA’s operating hours. Information for customers and non-customers regarding how to contact AXA - Global Healthcare. Response 01/29/2021 AXA can help by providing you with Low Cost Schengen Area travel insurance that meets your visa requirements when traveling to Poland from as little as €0.99 per day - a fee that will cover you for medical expenses up to €30,000 in all Schengen countries. Landlord insurance. When you ring, try to give AXA as many details as possible so they can get assistance to your quickly. First let’s take a look at the email form. AXA's travel insurance gives you up to £15 million medical cover, a 24/7 emergency helpline, and cover against travel disruption. Find out in Selectra’s review of AXA’s complaint handling performance. 6, rue André Gide - Châtillon Cedex - France. You will find the contact details of all Group companies in the "AXA in the world" section. TS19 1NL. You will find below all main helplines related to Axa travel insurance and their opening hours. Making everything really easy, you can make any changes to your policy - such as change your name or even your payment details - through your online account. Room 4202, 42/F, AXA Tower, 100 How Ming Street, Kwun Tong, Kowloon Life Insurance / General Insurance / Health Insurance Services Monday to Friday 9:00 – 17:30 Saturday 9:00 – 13:00 Except Public Holidays Cashier Monday to Friday 09:00 - 17:30 Except Saturday & Public Holidays Log in to your MyAXA account and you will be able to see your old quote. 330 024 1307. *Mon-Fri: 8am-8pm; Sat: 9am-5pm; Sun 10am-4pm **Mon-Fri: 8am-8m; Sat: 9am-4pm (closed on bank holidays), *Mon-Fri: 8am-8pm; Sat: 9am-5pm; Sun 9am-3pm AXA has a very extensive help centre that features literally hundreds of answers to popular questions. For further information, email us on or call +44 (0) 2032 840879 Let's walk through it together SmartTraveller is underwritten by AXA General Insurance Hong Kong Limited (the Company), which is authorised and regulated by the Autoridade Monetária de Macau. To get assistance, you need to let AXA know about your problem. ... AXA XL Insurance’s Protect and Assist is a comprehensive solution that will help your clients meet these challenges. Summary of Benefits . To contact AXA regarding your no claims discount, you can send an email, letter, fax or get in touch by phone: AXA Insurance The AXA contact details to make a claim on your business insurance depends on what type of business insurance you have. If you do not wish to change the details through your account, you have the option of submitting an online email form or phoning AXA directly. 2 talking about this. You can make a few claims related to your home insurance policy online through your AXA online account. TN1 2PL. AXA Singapore is one of the world’s leading insurance companies. Personal accident and travel insurance solutions to protect companies and their employees, at home or abroad. Simply log in to your MyAXA account and manage everything to do with your policy. Kent Confused about what is and isn’t usually covered in a home insurance policy? Travel Insurance, provided by AXA, is just one of the insurance benefits that come with our Packaged Bank Accounts. It can be included in your car insurance policy as an optional extra. If you cannot find the time to contact AXA during these hours, you can submit your claim online via your AXA online account. Service Phone number Opening hours; Customer Service. If you need to cut your trip short, you must contact AXA on +44 (0) 203 701 9629. Annual Travel Insurance is also known as annual multi-line insurance. Tunbridge Wells AXA Assistance USA, Inc. you’ve lost car keys or your car has been stolen), but are not the right numbers to ring if you have a chipped windscreen. Fill in all the required details and hit the Send email button. However, even in this case, it is still very important that you get in touch with the AXA claims team within 31 days on the number mentioned above. All the contact details for AXA health insurance are as follows: AXA PPP healthcare Phone If your membership number starts with AXA (i.e. 500,000  If you have landlord insurance with AXA, the contact details to make a claim on your policy are different to all the other types of home insurance. You don’t have to find a local plumber and, better yet, you aren’t left trying to fix it yourself (phew!). Lost of baggage and personal effects, baggage delay, Emergency medical expenses &       Evacuation and Repatriation. Want treatment for your back joints or muscles? To learn more about how AXA Assistance can add value for your customer, employee or member programs, contact us at 43-53A, The Macau Square 20 Andar, A-C, Macau. Head of Intermediaries – Retail. The AXA emergency medical assistance helpline is: +44 1737 815 626 (cost of the call will vary depending on your phone provider’s charges). AXA, one of the largest global insurers, is a worldwide leader in Insurance and Asset Management with a purpose of empowering people to live better lives. If you would like to claim for buildings insurance, contents insurance, personal possessions, accidental damage, bicycle cover or student cover, you can with just a few simple clicks in your account. 9 Fundan Way Axa offers a range of car insurance policies (guide to type of car insurance coming soon), but luckily for you, the contact details to make a claim for all but two of these policies are the same. They are an unscrupulous company engaged in legally questionable business practices. If you wish to make a complaint about AXA car insurance, you can: If you wish to make a complaint about AXA breakdown cover, you can: If you wish to make a complaint about AXA van insurance, you can: If you wish to make a complaint about AXA home insurance, you can: If you wish to make a complaint about AXA landlord insurance, you can: If you wish to make a complaint about AXA business insurance, you can: You can also make a complaint by using the AXA online email form. Medical Emergency +44 (0)1737 815 626. For travel assistance, you may contact the 24/7 Smart Traveller Hotline at: Telephone number: (+632) 8 807 55 99 Email address: For inquiries regarding claims and product specifications, you may contact AXA Customer Care Hotline at: Telephone number: (02) 8 581-5292 Email address: In the Gulf region, AXA has been present for more than 68 years, offering a wide range of insurance products and services for corporate, SME and individual customers. Unfortunately there is no phone number to get a travel insurance quote. Contact us. AXA classes landlord insurance as a type of business insurance and has separate contact details for this type of policy. How do I contact Axa travel insurance? AXA ASSISTANCE USA Travel Benefits . If purchased as part of car insurance policy: Closed on Christmas Day, Boxing Day and New Year’s Day, Email a copy of your no claims discount to: The other way to manage your payments and payment details is by contacting AXA directly over the phone.

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